There were over 200 Cisco audiovisual and video conferencing endpoints throughout all facilities, devices that Microsoft Teams was not fully compatible with because of its inability to support Session Initiation Protocol (SIP) dialing, or the process of transmitting voice calls over an internet connection-typically referred to as Voice over Internet Protocol (VoIP).Īdding to the complexity of this challenge, employees were slated to gradually return to the office in different capacities to transition towards a hybrid workforce. When Vistacom’s engineers and service technicians were tasked with integrating Microsoft Teams into every conference room throughout this enterprise, the virtual elephant in the room was a technological challenge that required a thought-out and innovative approach. The unified communications platform has delivered the capabilities needed to overcome a massive shift to remote work and has proved to be a valuable, easy-to-use collaboration tool.Īt one of the largest power and energy companies in the United States, the migration to Teams also served a more human-centric purpose: ensuring that employees have experience parity, or equal access to modes of working that wholly promote quality interactions, drive productivity and boost innovation-no matter their preferred device or whether they are in the office, working remotely or even in the field.Īs Ian Yeskoo, Lead LAN Administrator, explained, “Teams took off because everyone becomes an equal in the organization, particularly due to the fact that all employees can be a host and can utilize all of the dynamic collaboration features in real-time, making meetings-whether hybrid or fully remote-no longer host-dependent and bound by limitations.” Reimagining Connectivity Fact: Microsoft Teams added more than 75 million daily active users over the past two years.
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